See how we take care of our customers' experience with reliability, top quality and more
100% - the best service I’ve received in years. More like 200%. Alex is fantastic. Super friendly, very technically skilled, cares about the job and went above and beyond.
Called for an emergency auto situation with my key broken off in the ignition.
Showed up (across town) within 20-30 minutes. Work was done within the hour - back on the road, extra keys cut, all locks and even the steering wheel is working better than ever.
Also very reasonable price! Exactly as quoted - nothing hidden. And again - he saw I needed a few minor things done to improve the situation and prevent it from happening again, and he just made those fixes just because.
If you need something done fast, and more importantly WELL - this is the place. You also are supporting Independent business owner who is doing it right.
~ Jiv P
I honestly don’t know what I would have done without Master Lock. I misplaced my car key fob in the middle of a club night and was completely stuck. It was already 3 AM, and I was stressed out thinking I’d have to leave my car behind and risk it getting towed. To my surprise, he actually showed up at that hour, stayed calm, and reassured me the whole time that it could be taken care of.
He worked patiently in the middle of the night, replaced my fob, and made sure everything was done right so I could drive my car home safely. The fact that he was willing to sacrifice his time and energy at such a late hour really shows how dedicated and professional he is. He didn’t just provide a service, he gave me peace of mind when I really needed it.
If you’re ever in an emergency or just need reliable locksmith services, this is the guy to call. Truly a lifesaver.
~ Seyi O
If you’re looking for true professionals, look no further! This business delivers excellence in every sense of the word. Their dedication, expertise, and attention to detail set them apart, and you can always count on them to get the job done—and done exceptionally well.
The quality of their work speaks for itself. Their precision, creativity, and commitment to excellence make a real difference. They bring passion, reliability, and a positive energy that makes every project seamless and stress-free.
It’s rare to find a business that consistently exceeds expectations, but this team does exactly that. If you want top-tier service from professionals who truly care, I highly recommend them!
~ murat b
I was in a complete panic when my steering wheel locked up and my key wouldn't turn i was Stuck on the side of the road, I called Master Locksmith and Alexander was an absolute lifesaver.He arrived quickly, diagnosed the problem a faulty key system and expertly repaired it on the spot. Alexander was professional, friendly, and explained everything clearly. I was back on the road in no time, Thanks to their fast and efficient service. I highly recommend Master Locksmith for any car key or lock issues – they're reliable, skilled, and truly deserve five stars!
~ Ken L
Contacted Master Locksmith for some household door lock repairs and maintenance. Received a prompt reply from Alex over the phone and he arrived right on time as scheduled. Alex was super friendly, patient, and efficient that he finished repairing three of my door locks within an hour. He offered advice and suggested to fix only what was required so I was not overcharged for any unnecessary repairs. Alex did great work and I could not be more satisfied with his superior service. Thanks very much again Alex!
~ Ben S
My Dad called and spoke to Alex on the phone, He gave a reasonable quote to do the new car keys reprogramming and the keyring of my father's existing car key and fob to the new code. He arrived at our home at the agreed upon time, found him very accommodating and even took the time to show us all the steps he was doing, including showing dad and I step by step how he would reprogram it in the electronic settings as he worked. He was very personable and invited us to see how he worked and encouraged dad and I involvement, This happily surprised us, as Dad finds usually most technicians don't tend to like people hanging around them when they work. We found this very refreshing to see. The price was as quoted and it included a 1 year warranty on his work for the keys and fobs. He was also able to email the receipt to us. He also presented as very professional, even presenting his professional licence documents at the start without our having to ask another plus. Good work Alex! We would definitely recommend!
~ Tamara B
I had such a great experience with Alex. My car key had completely stopped working and I was really stuck. Thankfully, I found him and he came right on time, very professional, and made me a brand-new key and reprogrammed it.
His work was fast, reliable, and the price was very fair. I’m truly grateful because he helped me out in a really stressful situation.
I highly recommend him to anyone looking for a trustworthy, punctual, and skilled car key specialist.
~ Mahsa K
Alex came to rekey my motorcycle and wasn’t able to. So he disassembled the ignition and took it home to try again. It turns out he was unable to make a key for it so he ordered one and brought it back to my home and re-installed the ignition. Everything works just as it should. Alex was very professional, punctual and went the extra mile. I appreciate the personal service. I would highly recommend anybody to utilize his impeccable service. Top notch!
~ Stuart G
Alex is a true professional, detail-oriented and efficient, and his experience in the field is evident. My ignition was locked not just once, but two times, and both times Alex arrived and quickly solved the issue. He goes the extra mile to explain the process step-by-step, and is fully transparent as to making the right decisions for you. If anyone needs a locksmith, this is your guy - competitive pricing, warranty, and very friendly service as well. Couldn't thank him enough!
~ Howard
I was looking to get keys cut for my 1993 240sx. I spoke to Alex (very professional gentleman) who helped me with all the steps to acquire my key code. Once that was completed, he was very helpful with the price and to my surprise, he was able to provide me with a second key as well. Highly recommend working with Alex and will be using them again if needed in the future as well as telling my friends about them. Thank you Alex!
~ Mark M
I misplaced my car keys and called Master Locksmith for assistance. Alexander (owner) responded immediately, meeting me at my vehicle within 45 minutes- he’s located in Richmond and I was in Tsawwassen. He had new keys and fobs for me within about an hour of my initial phone call! He was professional, reassuring and courteous; and all done at a very reasonable price.
I’m extremely grateful for his honesty and promptness.
Thank you very much!
~ Vashti S
Alex has done a good job on both my vehicles, the keys are of good quality and looking good. He has arrived right on time, and it took him just few minutes to get the keys done. Appreciate that he drove to me with his equipment on my convenient time and has made a key not only for my truck that we discussed beforehand, but also for another vehicle Chevy Sonic that’s not insured, which saved me some time and money.
Thank you, Alex! 🤝
~ Tom B
Alex from Master Locksmith was great! Polite, prompt, professional and a great price. He sent a text to say when was arriving and he was right on time. He let me know exactly what was wrong with my key fob and what he felt we should do. He did all the work in the time he said and he was 1/3 the cost of what the dealer wanted to charge me without me having to go to the dealer. Highly recommend Alex at Master Locksmith
~ c c
Finding someone to cut keys for a JDM vehicle can be tricky, but Alex handled it with ease. He was kind, helpful, and clearly knowledgeable about these specialized vehicles. He was also punctual and professional. I wouldn't hesitate to recommend Alex to anyone in need of automotive locksmith services.
Do yourself a favor and choose Alex to help you get it done right the first time.
~ Kris H
I lost my Toyota RAV4 car keys and called Master Locksmith for help. Alex, the owner, was amazing! He arrived on time, quickly programmed new keys and fobs, and provided top-notch service. His professionalism and efficiency exceeded my expectations. If you're looking for reliable and skilled locksmith services, Master Locksmith is the best in the business!
~ Joseph I
Alex showed up on time, considering I called him on a Saturday morning. He was very informative and transparent about the service and charges. I had a great experience getting my fob copied. He made sure it worked, and had me start the car with the new key. Highly recommend his honest, friendly and fast service.
~ Ingrid
Alex was referred to me by my mechanic and I’m thankful that I reached out. He arrived the same day, within a couple of hours of my called, and fixed my ignition in a very timely manner. He was easy to communicate with, friendly, and honest. His years of experience definitely show, would highly recommend!
~ Raven B
Recently had Alex come to my home to replace a lost fob -- within a few hours of my phone call. Very professional and $80 less than what my car dealer quoted... and no time-wasting trip to them for the fix. Convenience personified! If you need a new fob, you NEED this very personable guy! Can't rate him higher.
~ Bob B
I called late on Sunday night and he was able to come to my car on Monday morning. Drive an older bmw and it was no problem! By far the most affordable I could find! Only $250 for a new fob and programming! Other places were quoting 700-800! Also only took about 5 minutes and he was done! Thank you again for your amazing service!
~ Jamie C
Great service! Needed a spare key made for our car. Alex responded super quick. Did a full key cut, program, and test in 20min. Price was as quoted. He offered a few aftermarket options for my key fob. Can’t say enough how quick n easy that was. Has a new shop underway and I believe offers mobile service too.
Highly recommend!
~ Rejean R
I lost my keys to both my work car and my jeep, as soon as I realized it I googled locksmiths and called Alex, in less then an hour he showed up and in less then two hours I got 2 new sets of keys for both vehicles!
Super efficient and quick, very knowledgeable in his field and the price?! I couldn’t believe it!!
Highly recommended!!!
~ Jozsef T
I had a great experience with Alex specifically- from Master locksmith. I was stressed after locking my keys in the car and Alex helped calm me down- he even cancelled another call so that he could get to me quicker. I would definitely use this service again- highly recommend!
~ Tina P
Excellent service! I needed a car key replacement and they handled everything quickly and professionally. The technician was friendly, knowledgeable, and the price was very fair. I highly recommend their service to anyone who needs locksmith or key replacement help.
~ Andrei C
Alex was amazing! Called him on Friday to see if he can fix my ignition cylinder and he came Saturday morning. Very quick, super nice, friendly and professional. Highly recommend. Great pricing as I called a few locksmiths and I’m glad I went with him.
~ Cos